Legal
Privacy Policy
Updated at May 11th, 2026
GRAB POWER! ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by GRAB POWER!.
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions & Key Terms
Cookie — small amount of data generated by a website and saved by your web browser, used to identify your browser and provide analytics.
Company — refers to GRAB THE POWER LTD, (Samokov 28zh), responsible for your information under this Privacy Policy.
Country — Bulgaria, where GRAB POWER! or the owners/founders are based.
Customer — the company, organization or person that signs up to use the GRAB POWER! Service.
Device — any internet connected device such as a phone, tablet, computer or any other device that can be used to visit GRAB POWER!.
IP address — every device connected to the Internet is assigned a number known as an Internet protocol (IP) address, which can often be used to identify the location from which a device is connecting.
Personal Data — any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person.
Service — the service provided by GRAB POWER! as described in the relative terms and on this platform.
You — a person or entity that is registered with GRAB POWER! to use the Services.
What Information Do We Collect?
We collect information from you when you visit our website/app, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
Name / Username
Phone Numbers
Email Addresses
Debit/credit card numbers
Password
Location (GPS) — helps to create an accurate representation of your interests for more targeted and relevant ads.
When Do We Use End User Information From Third Parties?
GRAB POWER! will collect End User Data necessary to provide the GRAB POWER! services to our customers. End users may voluntarily provide us with information they have made available on social media websites.
You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
Do We Share Information With Third Parties?
We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers, database storage and management, e-mail management, credit card processing, and customer service.
We may also disclose personal and non-personal information about you to government or law enforcement officials as we believe necessary to respond to claims, legal process, to protect our rights and interests, or to comply with applicable court orders, laws, rules and regulations.
How Do We Use The Information We Collect?
To personalize your experience — your information helps us to better respond to your individual needs.
To improve our website/app — we continually strive to improve our offerings based on the information and feedback we receive from you.
To improve customer service — your information helps us to more effectively respond to your customer service requests.
To process transactions.
To administer a contest, promotion, survey or other site feature.
To send periodic emails.
How Do We Use Your Email Address?
By submitting your email address on this website/app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email.
We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails.
If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide GRAB POWER! to you and fulfill the purposes described in this policy.
When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file.
We cannot ensure or warrant the absolute security of any information you transmit to GRAB POWER! or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
Could My Information Be Transferred To Other Countries?
GRAB POWER! is incorporated in Bulgaria. Information collected via our website/app may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world.
To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.
Can I Update or Correct My Information?
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information. You can contact us in order to update or correct your personally identifiable information, change your preferences, or delete the personally identifiable information maintained about you on our systems by cancelling your account.
To protect your privacy and security, we may take reasonable steps to verify your identity before granting you profile access or making corrections.
Cookies
GRAB POWER! uses "Cookies" to identify the areas of our website/app that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser.
We use Cookies to enhance the performance and functionality of our website/app but are non-essential to their use. Most web browsers can be set to disable the use of Cookies.
We never place Personally Identifiable Information in Cookies.
GDPR — General Data Protection Regulation
We may be collecting and using information from you if you are from the European Economic Area (EEA). GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies.
We store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
Personal data collected must be processed in a fair, legal, and transparent way.
Personal data should only be collected to fulfil a specific purpose and used only for that purpose.
Personal data should be held no longer than necessary to fulfil its purpose.
People covered by the GDPR have the right to access their own personal data, request a copy, update, delete, restrict, or move it to another organization.
California Residents (CCPA & CalOPPA)
The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it.
We do not sell the Personal Information of our users.
Right to Know and Access — you may submit a verifiable request for information regarding the categories of Personal Information we collect, use, or share.
Right to Equal Service — we will not discriminate against you if you exercise your privacy rights.
Right to Delete — you may submit a verifiable request to close your account and we will delete Personal Information about you.
Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.
Your Consent
By using our GRAB POWER!, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.
This Privacy Policy is governed by the laws of Bulgaria without regard to its conflict of laws provision.
Kids' Privacy
We collect information from kids under the age of 13 just to better our services. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your permission, please contact us.
If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes To Our Privacy Policy
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies.
Unless otherwise required by law, we will notify you before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.
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